Featured

Leadership is heart work.

Leadership is heart work.

When my son was in elementary school, we had a monthly father-son breakfast through an organization called All Pro Dad. One of the activities at the breakfast was called ‘Pass the Mic.’ During Pass the Mic, each dad would stand up and tell the crowd something awesome about his son. But there was one rule: dads could only speak about their son’s heart accomplishments. This meant no stories of sports victories or academic success, only heart things. It was encouraging to listen to each dad talk about his child’s heart. We heard stories of young men who were kind to others, compassionate toward those in need, and friends to others. The stories were powerfully contagious, too. My son often left the meeting motivated to try a new heart skill that he had learned.

As leaders, we can reduce our skills and leadership style into two categories: leadership of the head and leadership of the heart. Of course, leadership is much more complicated than that; it has layers and nuances. But if we could take all that we know about leadership and put it into only two buckets, most everything would fit in those two buckets.

Leadership of the head is our competency. It’s the skills we use to help people achieve success. It’s our education, experience, and leadership expertise. It’s all the words that are emboldened on our resumes. Truthfully, most of our leadership comes from this place. Unfortunately, we are leaving a lot of leadership ‘on the table’ when we only lead from our head knowledge.

Leadership of the heart is our compassion. It’s the skills we use to care for people genuinely. It’s the way we serve those we lead so that they can find success, even if that means a sacrifice for us. It’s about learning to understand those on our team and how investing in their hearts will make them better leaders.

As leaders, we must remember that leadership of the heart might be our most valuable form of leadership. Great leaders have heart leadership in their toolbox. They recognize that there are moments when a tender heart is as effective as a firm hand. When leaders are willing to develop their heart leadership, they are maximizing their leadership effectiveness. Here are some practical heart skills that will improve your leadership.

CARE FOR THOSE ON YOUR TEAM.

We have all known the leaders who cared more about the business or the bottom line than they did about their employees. This kind of leader devalues the importance of connecting with their team, and they often express that heart leadership is weak leadership. A recent HR study found that 90% of people who quit their jobs did so because of poor leadership. Great leaders recognize that the ROI of engaging their employees’ hearts is exceedingly high. Finding simple ways to care for those you lead strengthens your leadership and engages your team’s hearts, which increases productivity and loyalty.

Be intentional.

Create a plan and process to regularly celebrate your team members. A great way to begin is with birthdays and work anniversaries. Make sure to take a few minutes to celebrate these milestones with your employees. Provide them with a small gift or a gift card, or even a few hours of PTO. When leaders are intentional about celebrating their team, their team often finds an extra gear in their work output. Why? Because they will know that their leader cares for them.

Be thoughtful.

There are a few men in the organization that I lead who have achieved sobriety through hard work and a commitment to living a better life. The process of leaving addiction and embracing sobriety is a difficult one, and those who achieve it are worth celebrating. For each of these men, I have their sobriety anniversary on my calendar. Each year that notification comes up, I send them a short text congratulating them and expressing my gratitude. It’s a small gesture, but it has meant a great deal to those men. Thoughtfulness helps us care for those we lead more effectively. Think about what it would mean for an employee if their boss or manager remembered their wedding anniversary or their kids’ birthdays? What if the leader made a small entry on their calendar to remember the anniversary of an employee’s spouse’s death or the loss of one of their family members? Being thoughtful about the recurring grief of those you lead will endear you to your team and show them your genuine care.

“The heart is a muscle, and you strengthen muscles by using them. The more I lead with my heart, the stronger it gets.” Mark Miller, The Heart of Leadership

Featured

Leveraging Focus in Leadership

I read an article recently while researching the best headphones for online meetings. I’m not a ‘listen to music’ guy, so I typically only use headphones for online meetings. The author of the article thought of everything to help me find the right technology: earbuds or headphones, wired or wireless, how I will use them, what devices I will connect to, and what control options I need. Honestly, I was most interested in quality and price. After I made my decision, I purchased the headphones that the author convinced me I needed. And so far, they have been a nice upgrade from what I had used in the past. As I was preparing to charge them for upcoming meetings, I realized that headphones have a lot in common with great leaders.

The headphones reminded me of two essential principles in leadership:

GREAT LEADERS KNOW WHEN TO BLOCK OUT THE NOISE.

There are moments when leaders need to block out the literal noise around them to get things done. You’ve been there, a crowded coffee shop, a busy airport, or even an office set up with too many extroverts “collaborating.” Sometimes it’s the literal noise that we need to block out. But there’s also the noise many leaders hear all around them when they make decisions. There are always skeptics and doubters, and those who seem to question every decision. This is not always bad, and I am in no way advocating for leaders working only in isolation. I once heard a leader say that those who can’t be questioned will end up doing questionable things. We all need the wisdom of those around us. But there are times when leaders need to know when to block out the noise so they can execute on the right decisions.

Like many leaders, I faced difficult decisions during 2020 as the world navigated a pandemic. What made decisions most difficult during this season of my leadership was the plethora of voices choosing to speak into the issue. In my organization, the decisions I would make would impact many people and many families. And many of these people were listening to government officials, local experts, and others who were unqualified to speak on such a problematic issue. I remember moments when I had to shut out external noise, trust my decision-making, and make the best decision I could for those I was leading.

Great leaders know when to block out the noise because they recognize the impact of their decisions. What rhythms are in place in your leadership that enable you to block out the noise when necessary? What are the practical ways you block out the noise in your leadership?

GREAT LEADERS HAVE A PLAN WHEN THEY NEED TO FOCUS.

My two oldest children are now in college, but I can remember back to their days studying for exams in high school. I was always amazed at how they could focus on their studies while music played on their AirPods. For me, that would be an impossible task. When I need complete focus in my work, I have to eliminate as much background noise and distraction as possible.

There is extensive research on finding the right time for focus and concentration at work. One of my favorite subject matter experts on focus is author and podcaster Carey Nieuwhof. In his book At Your Best: How to Get Time, Energy, and Priorities Working in Your Favor, he writes, “As I studied top performers, I realized they moved way past time management and were highly focused on managing not just their time but their energy. Usually, they had one thing in common: they did what they were best at when they were at their best.”

Nieuwhof argues that there are premium times in a leader’s day when they are at their best for making decisions. Once a leader locks in on the practice of making decisions when they are at their best, they will recognize they are making more focused decisions. The most concentrated leaders are those who remember when they are at their best, and have a plan for making big decisions in that window of focus.

Author and speaker Daniel Pink provides additional scientific evidence on the subject of focus. In his book When: The Scientific Secrets of Perfect Timing, he writes, “99% of us cannot multi-task.” And when it comes to decision-making as leaders, we need to know when to focus, and our attempts at multitasking often rob us of the clarity of mind we need. Great leaders have a plan when they need to focus. They recognize that they are at their best with great clarity at certain times of the day. They know how to block out the noise and position themselves to give their full focus to their work.

How are you doing as a leader? Can you block out the noise when necessary and give your full focus to your work? Most great leaders work with people and, in doing so, recognize the importance of collaboration and teamwork. But high-level leaders know when to block out the noise and focus. And the ability to do so rightly positions leaders for success.

Cal Newport, author, professor, and foremost thinker in the area of focus, writes about the science of focus in his book, Deep Work: Rules for Focused Success in a Distracted World. He explains that what we choose to focus on and what we choose to ignore plays in defining the quality of our life.

Learning to block out the noise and fully focus on what’s most important does more than define your work; it defines your quality of life. And like a great pair of headphones, great leaders know when to block out the noise and focus on what matters most.

Featured

The Paradox of Wisdom

Wisdom is not a weapon.

This was the thought I had this morning as I read Proverbs 9:9, which states, “Instruct a wise man, and he will be wiser still; teach a righteous man, and he will learn more.” This ancient but applicable truth is a lesson in wisdom. It shapes for us the idea that one who has wisdom will understand that the journey of gaining wisdom never ends. It is a spiritual journey that has no finish line in this life.

I saw a social media post recently from someone who postures themselves as possessing wisdom, which according to Proverbs 9:9 is likely an indicator that real wisdom is lacking. The post was hateful, which is not uncommon on social media, and the author positioned himself as a wise person who had attained wisdom at such a high level that it was now their responsibility to correct the lack of wisdom in others.

This is an interesting concept of wisdom, especially considering the absence of kindness, gentleness, peacefulness, and love, which would be present if the postured wisdom was from God. The author James in the Bible makes this statement about such things, “But if you have bitter envy and selfish ambition in your heart, don’t brag and deny the truth. Such wisdom does not come from above but is earthly, unspiritual, demonic.” [James 3:14-15 CSB]

The truth from Proverbs 9:9 is important for our spiritual lives because it reminds us that we are on a journey! Every day is a new opportunity for us to gain spiritual wisdom. By doing so, we draw nearer to God and we grow in our relationship with Jesus Christ. As we abide in Christ and His wisdom, we recognize our frailty and desperate need for Him. The recognition of our need for Him compels us to discover more of Him, which leads us back to the wisdom found in God’s Word. As James finishes his thought about wisdom, he goes on to say, “But the wisdom from above is first pure, then peace-loving, gentle, compliant, full of mercy and good fruits, without favoritism and hypocrisy. And the fruit of righteousness is sown in peace by those who cultivate peace.” [James 3:17-18 CSB]

Wisdom is a gift of grace from a loving God.

Each day we can find deep truths, practical applications, and spiritual wisdom in God’s Word. In Lamentations, we find this reminder, “Because of the Lord’s faithful love we do not perish, for His mercies never end. They are new every morning; great is your faithfulness.” [Lamentations 3:22-23 CSB]

By His grace, God has provided for us a never-ending supply of wisdom. By His love, God has promised us that we can discover fresh and new wisdom each day in His word. And as we mine the pages of Scripture and discover the wisdom from above, it will soften our hearts and increase our love.

Open God’s Word and discover His wisdom for your life today. Obey His teachings and apply His wisdom to your heart. When you do, you will discover that His wisdom moves us further away from our agendas and closer and nearer to His heart.